FAQ

FAQ – Frequently Asked Questions

📦 How long does shipping take?
Usually 5–10 business days. Depending on the product, it may vary slightly.

📍 Where do you ship from?
Whenever possible, our products are shipped from our EU warehouse.

💳 Which payment methods do you accept?

• Credit card (Visa, Mastercard, Amex)

• PayPal

• Twint

🔄 Can I return my order?
Yes! You have a 30-day return policy.
Just contact our support team and we’ll be happy to help you.

✉️ Can I change or cancel my order?
As long as your order hasn’t been packed yet, this is possible.
Please contact us as soon as possible at:
📧 support@fixfusion.co

📦 What should I do if an item arrives damaged?
Send us a picture + your order number. We’ll send you a replacement free of charge.

📱 Where can I find my tracking information?
As soon as your package is shipped, you’ll receive a tracking link via email.